NELSONSLAW LLP
Accreditations
Children - Childrens' Representative accreditation
Clinical Negligence accreditation
Personal Injury accreditation
- Address : Sterne House, Lodge Lane
- City : Derby
- County : Derbyshire
- Postal Code : DE1 3WD
- Phone : 01332 372372
- Email Address : enquiries@nelsonslaw.co.uk
- Website : http://www.nelsonslaw.co.uk
How NELSONSLAW LLP compares
Value for money
Excellent does not necessarily mean 'cheap'. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of NELSONSLAW LLP on Review of Solicitors
Rankings by area of expertise
The rankings below show the areas of expertise that NELSONSLAW LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by Review of Solicitors over the last 12 months.
117 Customer Reviews
Overall experience
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Value for money (4.1)
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Professionalism (4.1)
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Initial Impression (4.1)
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Approachability (4.1)
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Services (4.1)
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Knowledge (4.1)
Reviews summary
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Excellent82
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Very Good8
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Average4
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Poor3
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Awful20
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Not Specified0
Reviews for NELSONSLAW LLP
Sophie Walker
March 8, 2021Delighted with the service. I feel Catherine Rochelle has been professional and proficient yet also patient, kind and understanding in the matters we are dealing with. I am hoping for a positive outcome but come what may, I believe that Catherine has advised me well under the circumstances and have already recommended her to a […]
karl griffiths
March 8, 2021Good solicitors get the job done.
Nicole Williams
February 20, 2021Chloe and Kurt have been Absolutely fantastic in helping us with our first house purchase. The vendors chose a terrible solicitors which meant the whole process took far longer and was more stressful than it needed to be – but I genuinely believe if it hadn??t been for the team at nelsons we would still […]
Chloe 1898
February 20, 2021Thank you to Nelsons Solicitors in particular Katie Rushton for her incredible services, supporting myself and partner James through buying our first home. Katie from Nelsons was there for us at every step with honest, communicative, and professional support which was worth every penny. If you are looking for effective solicitors for purchasing a property […]
Raamfan Raamfan
January 21, 2021Just don’t do it!!! The only thing Nelsons are efficient at is taking YOUR MONEY,truly awful.
Claudette Machin
January 21, 2021My house sale was conducted by Katie Rushton in the Derby office. She was absolutely fantastic and relieved me of all the stress which one can so often encounter in conveyancing transactions. As a retired lawyer, reliability, efficiency and competence are important to me and I recognised all of that in Katie. Throughout the entire […]
ryan mozley
December 22, 2020I used Nelsons in the process of moving house and at first our representation was amazing. Then Fiona Cox took over the process, this is when the service became poor. We had to regularly chase up information and on occasions find out information directly from our mortgage provider ourselves. There was important information which took […]
Anthony Clarke
December 22, 2020Nelsons are due to complete my property sale on Monday ???? So a big thank you to Fiona Cox and colleagues who ensured a smooth transaction from start to finish. I have used Nelsons several times prior to this transaction and always found them to be very professional and understanding.
Ben Hildred
December 22, 2020These are by far the best team you could choose. I got accused of hurting my son in march 2020. However after both melanies and my council(JA) hardwork we managed to win. The medical evidence was in my favour, however this was only because the amount of work and dedication that nelsons showed me. They […]
Rebecca Millward
November 22, 2020D Lee
November 22, 2020I used Nelson??s for a complicated family matter in 2018. All started fine when Oliver Maxwell took on the matter, but after around 12 months (and thousands of pounds) I was told that a different solicitor would be taking over my case. After that, things went downhill. I went for a first meeting with my […]
Katherine Jones
October 23, 2020I was so impressed with Nelsons and Oliver Maxwell, who was my Solicitor. At all times I felt they / he had my best interests at heart and were incredibly knowledgeable and got me a fantastic outcome on a nasty and long outstanding issue I was having. They were very clear and communicative throughout the […]
James Jewiss
October 23, 2020I was recently made redundant and this partnership was fast to respond and support the exit process from my company. The speed at which the Nelson’s lawyer engaged was superb and I was walked through each step of the process. First class.
Chantal Brown
October 23, 2020For the past 20 months I have been involved in a complex international child arrangements order case with Nelsons. I wanted to relocate abroad with my children. I have had the honour and privilege of having Shelley Scott as my Solicitor, represented by the Barrister Michele MacLeod and Melanie Theakstone as the Paralegal work for […]
Angie Balwako
October 23, 2020Lost paperwork, failed to register our property with land registry as instructed, failed repeatedly to respond to emails effectively. Issue raised 1st july……still awaiting correspondence and action to rectify….now 12th october!! Conveyancing team don’t answer the phone. To my understanding covid doesnt prevent communication!!
sarah tooth
October 23, 2020We used Nelsons recently for our house sale and purchase. We found communication to be very very poor resulting in a lot of unnecessary stress for our chain. (after weeks of discussing a completion date it appeared our sellers weren’t informed of this date until the week before we were due to move whilst they […]
Terra Verde
September 23, 2020Steph Sayer
September 23, 2020Diane Collins handled my compensation claim professionally and efficiently. In addition, she was very caring and considerate to the sensitivities of my case.
Kavinraj G
September 23, 2020KMT138
August 24, 2020TL;DR Pros * Initial forms and ID checks could be completed via email/phone * Offered to fully refund fee when I had to cancel my conveyancing within the cancellation period * Cancellation could be completed via email Cons * Required form and payment in order to instruct them (which slowed down initial process) * Often […]
Robin Coop
August 24, 2020Under the circumstances with the Covid-19 pandemic Nelsons were able to find a way to “Notarise” some important papers. My sincere thanks to the people concerned.
John McCroft
July 25, 2020Acted professionally and swiftly in a premises lease agreement
Phil Brightmore
July 25, 2020Incredible service and support in resolving an issue that has been with my family for years. Would not hesitate to seek their advice or to recommend.
Nigel Cheetham
June 25, 2020I’ve dealt with Martin Jinks, who was recommended to us. Martin really help to resolve an issue we had and could not process due to Lockdown. I could not recommend Martin highly enough, outstanding, responsive service. I normally use Flints, but will be using Martin/Nelson’s for all my future requirements.
Emma Spyra
March 22, 2020I had 2 different solicitors before I switched to Melanie at Nelsons in regards to a family law matter. After feeling utterly hopeless for months with my past solicitors it??s so reliving to finally feel like I have someone fighting my corner. From what I??ve experienced so far I couldn??t recommend Melanie Bridgen enough, she […]
G
March 22, 2020Thank you to the team for all their hard work in respect of my compensation claim. They were very easy to talk to, professional, always available, pleasant and empathetic. I??d happily recommend Nelsons to anyone needing legal help and will certainly use them again if the need arises!
Gareth Roberts
March 22, 2020GSCJ
March 22, 2020Our remortgage with a limited company was completed in only 9 days, thanks to Chris Huntingford’s diligence and great communication. I would happily recommend their service to others. Michelle
Irina
March 22, 2020I had complex family matter case with international travel arrangements for my little girl. I won and cannot thank enough Melanie Bridgen for handling the matter with great care and professionalism. I will always recommend her as a solicitor who cares about children and family.
Kay Atkinson
March 22, 2020Kristy Witham
March 22, 2020I have been using Nelson’s solicitors for many years now regarding child matters. My current solicitor Melanie Bridgen who I have worked with for a couple of years now is extremely professional, excellent at keeping me updated with the information I require, honest, reliable and very good at her role. She always goes that extra […]
Linz Powell
March 22, 2020Melanie Bridgen is one of the most genuine people I have had the honor of working with. I felt so hopeless when my children were taken into care, but Melanie changed all of that. She believed in me. She believed in us. She fought so hard for us and I can never thank this lady […]
Marcello Perretta
March 22, 2020Amazing solicitors always there to help.Impeccable communication and really competitive prices.Great reliable service and excellent value for money. I recommend Nelsons Solicitors to all of my friends and family for conveyancing and other legal matters.
Martyna Gozdowska
March 22, 2020Fiona Cox handled my sale transaction with professionalism and patience, most importantly in a quick manner with an appropriate advice being given at all times. Couldn’t recommend her enough. Fiona, thank you for all your assistance – it is greatly appreciated.
N M
March 22, 2020first of all, I would like to say a huge thanks to Kurt Gunby ,who has worked so efficiently and effectively to get my auction property conveyancing done within a strict time frame I had. he was always there to answer all the questions and queries I had and to get the things done quicker […]
Nta Nta
March 22, 2020Wonderful reception by front office staff
Olga Ivanova
March 22, 2020I have received great service from Nelsons in Derby when they dealt with my Transfer of Equity. Always been updated with the process of my case and received advice when it was necessary. Strongly recommended
phil parsons
March 22, 2020Had to have some papers read over very professional
Stephen Turner
March 22, 2020Dianne Collins handled my compensation claim, for personal injury, I would recommend Nelsons as Dianne was very good and understanding of my needs at the time. Thank you Dianne
Stuart Fagg
March 22, 2020Chris Beasley
March 22, 2020Very happy with the way my claim was handled , bearing in mind it was a very sensitive issue, cannot fault them
Cedric Norman
March 22, 2020Dianne Collins acted on my behalf in a case. She was very professional and efficient, offering useful advice and help. Now that the case is sorted I can only say how pleased I am. I will be using Nelsons in the future. Thank you Dianne
cameron hughes
March 22, 2020Dianne thank you to you and your team for everything you have done it is very much appreciated i can now put it to bed and carry on with a normal life- Graham Hughes
Jay Garcha
March 22, 2020Stay well clear from this firms conveyancing department. Clueless about buy to let and limited company purchases. Countless errors throughout the process but more disappointing was the arrogance, rudeness and threatening nature of one of their conveyancers, Tori Beat. Tori Beat seriously needs to go back to basics and learn how to speak to people. […]
Johnny 6pack
March 22, 2020Unbelievably slow!! Avoid for disappointment
KJDOPNP Perera
March 22, 2020I wouldn’t waste your time with these people, they’re only interested in the money and don’t care about you. I’d find a different lawyer if you want a chance of winning, infact you’ve got more chance of winning if you represented yourself. STAY WELL CLEAR.
Laughing Gravy
March 22, 2020Clowns took four months to process a simple house sale with no chain. Appalling.
Shezad Dawood
March 22, 2020Don’t give them your signature. They only after your money BEWARE !!
sam scotney
March 22, 2020Started off good then decide not to call you back after leaving many messages. Only want some paperwork back
Jits Johal
March 22, 2020They have been one of the better Law firms I’ve have had to deal with. They were surprisingly cheaper than the competition in Derby and the service was okay. Improvements would be for the firm to invest in customer service training – I went weeks without any communication and had to proactively chase them up […]
Kat Watson
March 22, 2020Keith Molyneux
March 22, 2020Richard Betts
March 22, 2020AR 786
March 22, 2020Great people great service
Jez Smith
March 23, 2019Professional and trustworthy service
Mat Grat
March 23, 2019The worst solicitors I’ve ever used the service being from poor to non existent thanks for not taking any of your values serious..and nice to see only replying to 5 stars from Nelson but its what I’ve come to expect thanks Shelley
Jan Boon
March 23, 2019My sons used these to try and get access to see his daughter never got back to him he emailed rang left numerous messages just could never get hold of them except when he said he was going go with someone else they got in touch immediately about the bill not Impresed
Lynda Mangnall
March 23, 2019Helpful staff
Team Koobr
March 23, 2019Having worked with Martin Jinks and his colleagues for many years, I cannot say enough kind things about their professionalism and support. Strongly recommend.
peter Arnold
March 23, 2019Helped us with probate very efficient
linda Talbot
March 23, 2019We was given just 3 hours to find a solicitor, so that we could fight for a child we love so much,Melanie Bridgen from Nelsons took on our case, We have come so far in such little time with Melanie fighting our case.without her we would hate to think what would have happened.Even though the […]
John Waller
March 23, 2019Good law firm
Jenny Swann
March 23, 2019We used the services of Chris Huntingford at Nelsons for the sale of our flat. He was brilliant to liaise with and to discuss matters with – always quick to respond and highly efficient and helpful. Likewise the support staff at Nelsons were very impressive; polite, switched on and they always did what they said […]
Jamie Reynolds
March 23, 2019Rachel at Nelsons is absolutely fantastic. Very through, no stone left unturned; this may annoy some people if it causes delays, but it??s the biggest purchase you??ll ever make buying a house. We??ve been kept up to date, and the whole Conveyancing team have always been happy to help with all my questions. They aren??t […]
Gerard McLaughlin
March 23, 2019Great professional help and service.
anne harris
March 23, 20195 Stars for lack of communication with clients.Not putting the client’s first more concerned with getting paid and nothing gets sorted fast….would suggest you look elsewhere for a decent solicitor…
Ann Rice
March 23, 2019zeroporker69
March 23, 2019mark unsted
March 23, 2018Great service
Jill Hissitt
March 23, 2018Outstanding service from Gareth Protheroe thank you so much
Jessica russell
March 23, 2018Gareth Protheroe – an excellent solicitor, i was very happy with the service provided. skilled and well attentive, I highly recommend Gareth as his professionalism and dedication have helped ensure positive progress in my case.
Jean Beale
March 23, 2018herr wondie
March 23, 2018Martin Jinks is great! He is thoughtful and likes to get into the details of a situation to find out how it could benefit his clients.
Emma Lacey
March 23, 2018Oliver Jones and the conveyencing team did a fab job with my house sale. Quick, professional service with brilliant communication. Thankyou!
Craig Winson
March 23, 2018Bex H
March 23, 2018Brilliant, Gareth Protheroe Was amazing especially at such a horrendous time in our lives. He was patient, knowledgeable and so kind. He made things so much less stressful for us and I’m so grateful.
Benjamin Dunham
March 23, 2018Brilliant service for my property purchase. Chris Huntingford was efficient and responsive and really helped get the deal over the line despite an awkward seller. Many thanks.
Martin Critchley
March 23, 2018Writing using my fathers email-after a surprising application to the family court I was recommended to contact Melanie Bridgen. A decision that facilitated a moral and fair outcome for my sons future. My child’s welfare remained central whilst taking in to account the facts , past and present .I was encouraged from the outset to […]
Matt Ashby
March 23, 2018Chris Huntingford at Nelsons was the gent looking after our recent house sale/purchase….What an amazing job he did!! Chris was always at hand when needed and nothing was a problem for him. Any questions we fired his way were always answered confidently, quickly, and in a clear, easy to understand way. I would not hesitate […]
Wayne Rowley
March 23, 2018“Smooth as silk” This is what I got with Nelsons Solicitors Derby. always there for any question I had. made my move a headache free journey. And to Shelly Pill what can I say!! First class 5 Star what a Gem. she has a genuine desire to give a fantastic service, she kept me updated […]
Waheed Sarwar
March 23, 2018Sharan Belstone
March 23, 2018Modern large trendy building with friendly professional efficient solicitors.
Rachel Moore
March 23, 2018Shelly Scott was an amazing help. Went above and beyond for me during such a tough time of divorce. Really appreciate everything she did. Great service. Would definitely recommend.
Phil Robinson
March 23, 2018When you are dealing with delicate and emotionally charged kinship cases you need an empathetic, confident and supportive solicitor who knows how the process works in detail but can explain the law in simple English. We were very fortunate to commission Melanie Bridgen, Partner at Nelson’s Solicitors who ticked all our ‘boxes’, was very professional, […]
Oliver Ibbotson
March 23, 2018I’ve dealt with Shelly Pill twice now over the last 12 months at Nelsons, once for a purchase and then for the remortgage of the same property. On both occasions she has been very good and provided a swift professional service.
Nathan Hawkes
March 23, 2018Expertise, clarity and responsiveness – I would certainly instruct Oliver Maxwell again
Mike Alder
March 23, 2018Nelsons are fantastic. Fast, reliable service. Communication is superb. Would definitely recommend their conveyancing service for house buying/selling.
Bec Bingham
March 23, 2018I used Nelsons Solicitors (Dianne Collins) to help me pursue an injury claim. Communication was impeccable and the entire process was dealt with professionally and succinctly. I would not hesitate in recommending them to others.
Anthony Morris
March 23, 2018Easy to use and find
Ania Trubalaska
March 23, 2018I’d like to thank Nelsons and especially Melanie Bridgen for making a horrible divorce so much easier and finding the most amicable agreement for myself and my children. This was after having horrible experiences with other law firms in the area. I’d recommend Melanie Bridgen and her team at Nelsons to anybody who seeks legal […]
Colleen Kiely
March 23, 2018We used this firm a couple of years ago to finalize an estate matter for us. We were the beneficiaries and Executrix. We found this firm absolutely horrendous to deal with. We used Natasha. The file was sent to Nelsons from the Public Trustee so we continued on using them. Biggest mistake we could have […]
Alessandro Tabanelli
March 23, 2018Steven Grace
March 23, 2018Efficient and polite
Shabnam Baseer
March 23, 2018Damon Russell
March 23, 2018Another solicitor that is only interested in the money.
Tan wrongmove
March 23, 2018Money orientated more than helping a client
Pearl Xu
March 23, 2018Promised a timeframe for my conveying which they could not commit too. But more importantly I’m bitterly disappointed at the customer service, unbelievably slow and will not reply until you push, push and push some more!
Isaac MacIntyre
March 23, 2018Gurpreet Singh/Gareth Protheroe – very slow, messed up our application and doesn’t do what you want. Still waiting for case notes a month later. Inefficient and useless saying we were recommended by police and refuge! Let’s see what the complaints procedure brings!
Ian H
March 23, 20181 Star is too much. Conveyancing dept. were embarrassingly hopeless, they got the wrong house details, gave bad advice and were extremely unhelpful. Will never use Nelsons again.
Daniel Trigg
March 23, 2018Two months and counting on my conveyancing, although I was told this would take 1 – 2 weeks max before signing up. What’s worse is how unbeleivably slow they are at replying to you when you contact them. Terrible and I will never use them again. Disappointed.
Vikki Herrington
March 23, 2017After experiencing dissatisfaction with several family solicitors throughout the past few years, I recently found Melanie Bridgen (and her recommended Barrister) who was understanding, passionate and empathetic towards my case. Melanie was able to apply her specialist knowledge and experience accordingly. I am delighted to recommend her and her team. Once again, thank you Melanie […]
Tarn Fallon
March 23, 2017Re: Layla Babadi (LLB) Hons Associate and Solicitor Layla guided me through a long and arduous divorce. Layla treated me with dignity and respect throughout. I was guided expertly, efficiently and with care at all times. Layla helped rebuild my self esteem and to stay focussed when it all seemed too much for me. My […]
Tanya Yeomans
March 23, 2017Fantastic firm worked on my case and advised all the way through to assist certainly recommend Melanie Bridgen. Would definitely use again
Susan Chidlow
March 23, 2017During a belligerent divorce my wife stopped me seeing my children with no valid reasons. I spent 4 months and thousands with another solicitor before moving to Nelsons and Melanie Bridgend. Less than 7 weeks later (all of which was waiting for the court date) and my contact has been restored back to what it […]
Simon Ormerod
March 23, 2017I used Nelsons Solicitors this year for the sale of my house and the purchase of my new property. Conveyancer Shelly Pill was professional and kept me in the loop at all times. Highly recommended.
Phillip Morgan
March 23, 2017Melanie Bridgen is the solicitor for all dads I would say, she turned my world around. Id recommend Melanie to any father seeking fair shared custody of his children. My ex partner had a barrister and my other solicitor was getting nothing done. Finally I was told about Melanie Bridgen, now I have shared custody […]
peter spray
March 23, 2017Friendly service who listen.
nick pashley
March 23, 20175 star service all the way through our house purchase
Louise Peters
March 23, 2017Used Nelsons solicitors Derby to complete my house sale/purchase last month! They couldn’t have done a better job, really pleased with their comunication throughout the process making it as stress free as they could which was fantastic. I feel we got great value for money as they went above and beyond to get us to […]
Linda Ross
March 23, 2017As Kinship Foster Carer??s, we needed to find a solicitor with the expertise on complex children??s proceedings to help us secure a better future for our grandson. We found a gem, when we contacted Melanie Bridgen at Nelsons Solicitors. In our time of need, she was pleasant, 100% efficient, and always kept us up-to-date with […]
We Love Bungalows
March 23, 2016As an ex-estate agent i have worked with many solicitors over the last 25 years and this lot are the most in-efficient and unbelievably bad bordering on incompetent. My purchase with NO UP CHAIN and NO DOWN CHAIN + funds in place still dragging on coming up to four months, Try to call them you […]
Bardhyl Fazliu
March 23, 2016Nelson Solicitors are the professionals you need when you know you are being treated unfairly. Melanie Bridgen provided an exceptional service in my case. I will always remember her as someone who stood for my cause.
Mark Lloyd
March 23, 2016It is not often I leave reviews on the internet but in this case Nelsons deserve a very big THANK YOU. My case was a very complex case involving children and divorce. Nelsons and in particular Melanie Bridgen were truly amazing, at all times my costs were considered and Nelsons saved myself from bankruptcy by […]
Sarah Anzalone
March 23, 2016I was fortunate enough to be introduced to Melanie Bridgen approx 4 years ago and see has helped to completely change mine and my children’s life. It has been a tough few years no mistaking that, a lot of tears and heartbreak but through it all Melanie and her team were there to offer support, […]
Viking MOT
March 23, 2016Brilliant service, Martin is a very friendly professional man and I would highly recommend this company.
Daniel Sellors
March 23, 2016Over four months and counting, to buy a house. Most days I would phone up and no one from the Marketting department was able to take my call. Such a waste of space. Emails and voicemail mesages don’t get answered either.
David Sandra Sharratt
March 24, 20151. Must be the slowest solicitors in Derbyshire. 2. Still waiting ! Weeks later