ROCHDALE METROPOLITAN BOROUGH COUNCIL

SRA ID :64242
Type :Not an SRA-regulated law practice
2.4/5
49 Customer Reviews
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Accreditations

Children - Local Authority accreditation

Children - Local Authority accreditation

Higher courts rights - civil accreditation

Higher courts rights - civil accreditation

Higher courts rights - criminal accreditation

Higher courts rights - criminal accreditation

Head office
  • Address : Number One Riverside, Smith Street,
  • City : Rochdale
  • County : Greater Manchester
  • Postal Code : OL16 1XU
  • Email Address : litigation.mailbox@rochdale.gov.uk
  • Website : http://www.rochdale.gov.uk

How ROCHDALE METROPOLITAN BOROUGH COUNCIL compares

Value for money

Excellent Competitive Poor
THIS FIRM
NATIONAL AVERAGE

Excellent does not necessarily mean 'cheap'. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of ROCHDALE METROPOLITAN BOROUGH COUNCIL on Review of Solicitors

Rankings by area of expertise

The rankings below show the areas of expertise that ROCHDALE METROPOLITAN BOROUGH COUNCIL offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

LOCALLY
NATIONALLY

Data shown above is based on the reviews and client feedback collected by Review of Solicitors over the last 12 months.

49 Customer Reviews

2.4/5

Overall experience

  • Value for money (2.4)
  • Professionalism (2.4)
  • Initial Impression (2.4)
  • Approachability (2.4)
  • Services (2.4)
  • Knowledge (2.4)

Reviews summary

  • Excellent
    14
  • Very Good
    3
  • Average
    2
  • Poor
    0
  • Awful
    30
  • Not Specified
    0

Reviews for ROCHDALE METROPOLITAN BOROUGH COUNCIL

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J As

March 8, 2021

No one answers the phone sit there for 30 mins then it cuts you of. Absolute joke of a council rochdale.

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Jeanette Farrugia

March 1, 2021

Went for our Pfizer vaccinations very well organised. Thank you all.

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green finger 1

March 1, 2021

By far the worst council I’ve ever had to deal with. Ongoing issues for months now regarding pest control fly tipping and refuse with no resolution, I’m now contacting Manchester evening news, local MP and Andy Burnham. Seems to be the only way to get them to actually do their job.

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Garry Taylor

February 20, 2021

Had the vaccine today,very impressed with the caring professional service, very welcoming.?????????¯

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Yousuf Alom

January 21, 2021

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Roheez Khan

January 21, 2021

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Chand Jami

January 21, 2021

Good organised

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REALITY BITES

December 22, 2020

hi we’ve been told to get in touch with the council licensing unit to claim a grant where you are refunding vehicle licence fees similar to other council’s to help drivers which have struggled currently and paid large fees to earn a living which they can’t. No answer when we call licenceimg department.

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Darren Dereck

November 22, 2020

Bunch of useless waste of oxygen and space

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Tomek X

October 23, 2020

Lack of contact! GEMMA!! Not very supportive. Need to wait ages to get anything sorted out. Not professional!!

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Peter Gradwell

October 23, 2020

It’s ok for a quick visit and a cuppa, kids will love it

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matt oneil

September 23, 2020

Nothing gets processed i visited over 5 times to set a payment up for my council tax. Nobody got back to me. Useless now they think they can summons me.

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rob free

July 25, 2020

unhelpfull and lack of contact

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WhyDidYouReadThisAllTheWayToTheEnd??

March 22, 2020

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Steve Reid-Aspin

March 22, 2020

Utterly Dreadful, Complete lack of pragmatism. No one wants to pay a parking ticket but when pointing out the reason for not displaying one was that the machine was broken, their response was pretty much ‘Tough’….. then they wonder why the high street is struggling!

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Mr. Rat

March 22, 2020

Worlds worst council

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Kevin Liu

March 22, 2020

No one picks up the phone. Does anyone work here?

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Jinzo Lord

March 22, 2020

Rochdale Council & Adult Service Discriminate Against People With Disabilities & Also With Skin Colour. I Have Contacted Them Several Times Through All The Official Channels, Website Complaints, Via Phone & Email In Regards To A Problem That I Have With Work That Was Carried Out By Them And They Have Shown No Interested And […]

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george tyers

March 22, 2020

Spent all afternoon trying to speak to licensing department,kept getting cut off because they were extremely busy.What a load of rubbish.

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F Jinzo

March 22, 2020

Rochdale council have a large cover up culture. There complaints are all dealt with internally by there own departments, so you never have a chance of finding out the real truth, they have a culture of lying using made up legislation and breaking the law. the complaints department is nothing more than a joke and […]

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Drew Bester

March 22, 2020

As usual another council that has no interest in its people. They refuse to answer phones or questions. Don’t even bother with their online services. Logging on gives you no information on anything.

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danielle gregson

March 22, 2020

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Bridget Ramotowski

March 22, 2020

Very hard to speak to someone. Always left hanging on the line.

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Andrew Shockledge

March 22, 2020

Cant put a bin back where they collected it from I refuse to .over the bin back now so any mess caused is your fault I made a complaint concil wont do nothing I worked for tameside council they fix the issues immediately not rochdale all they say is we will let them know not […]

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Yas

March 22, 2020

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Dave Leonard

March 22, 2020

Nice dinosaur!

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dave w

March 22, 2020

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zaheer aslam

March 23, 2019

Been there many times for various reasons, have been in to send forms to various departments, the people at the desks are helpful, I have used the licensing service, they were friendly and a lot more professional then I was expecting. they are serious about safety for people using taxis and have changed a lot, […]

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Safdar Yaseen

March 23, 2019

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Saba Mughal

March 23, 2019

Thank you to the lovely Chris in Licensing at Number One Riverside…found her to be very helpful during my visit to hand in a form for a friend…!

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Mohamed Jaiz Jeffardeen

March 23, 2019

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Theresa Rosie

March 23, 2019

Could not find a letter box in such a grand building. Could not find anywhere to park (unless disabled). Luckily we came at night. Having to send the documents by post. Any suggestions about a letter box.

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Leanne Mills

March 23, 2019

Terrible only word for this shower.

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Beverley Daley

March 23, 2019

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Hipolit Pietraszek

March 23, 2018

Whatever is not what I was expect to hear over the phone. Got a ticket for parking on Sunday outside my house without parking permit. Somebody removed ticket without my knowledge . I need to pay even it’s not my fault . WHATEVER

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Douglas Mills

March 23, 2018

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rb5286

March 23, 2018

Protected Aftab Hussain (current labour councillor) and former Mayor Zulf Ali, who defended Abdul Qayyum, who was part of the Rochdale sex grooming gang

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swieshus e

March 23, 2018

I wanted to report problems with the potholes. Utter f…king joke. You just kept waiting on the line 15 minutes I waited before putting the phone down.! Listening to some annoying and patronising answer machine message. Are there any people still employed there?. Highways Agency. Bunch of useless cretins. Funding now is supposed to come […]

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Lol lol

March 23, 2018

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John Cullen

March 23, 2018

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Hira Hussain

March 23, 2018

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Soothing Life

March 23, 2017

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rahman khan

March 23, 2017

Worst service. We pay them money they cant even send out 1 bloody bin calendar

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Kath Pickering

March 23, 2017

The environmental department is useless. I have sent pictures of problems on several occasions and no action has been taken. If I could post these pictures you would be appalled. Council tax is going up what for?

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Faisal Abbas

March 23, 2017

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B

March 23, 2017

Rubbish keep putting phone down no service going to report to mp

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Andrew Ashworth

March 23, 2017

I am a land lord, the council they stoped payment and now once we jumped though hoops and get to a stage they say they are going to pay the rent they owe they can’t even pay when they say they will when you ring you can’t speak to anyone as there department don’t take […]

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Anthony Campbell

March 23, 2016

Always helpful and get things done quickly.

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Kammy Hanif

March 22, 2021

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