Judi Williams

I contacted this company because they are opposite my house. I needed an Affidavit sworn. The internet search showed the business would be open from 9am to 5pm today. I went over at 9:30am – door locked and no-one there. I Tried again at 12:30pm – same result. I called the number on the website – an 0845 number. The person who answered was not at the Oxford Street office, but said that someone should be. I said I can’t get an answer, so she took my name and number and said she would get someone to call me. Three hours later, no-one has called, and I find a different phone number. I call it, and the person who answered (it may have been Ms Bastow) said she had not got the message, enquired what I needed and when I said it was for an affidavit and that someone had said that it could be done for me this afternoon (it takes 5 mins – witnessing a signature is all) she immediately refused citing that they ‘were all too busy’. Not great customer service, and I won’t be taking my divorce case there………